Operating Policies
- Rules and Regulations
- Operating Policy and Operating Bulletins
- Information to Customers
- Outdoor Lighting
- Residential Security Deposits
- Commercial Security Deposits
- Commercial Security Deposits for Temporary Service
- Service Fees
- Returned Checks (including ACH and Credit Card transactions)
- Billing
- Payment Extension Program for Residential Customers
- Termination for Non-Payment
- Delinquent Accounts
- Customer Credit Refunds
- Meter Sets (where read in and out is required) for Rental Property
- Person(s) Wishing to Appear Before the Board
- Levelized Billing
- Meter Tampering and Diversion of Electrical Power
- Meter Seals
- Hardship Cases and Disputed Bill Hearing
- Automated Customer Account Payment
- Selected Billing Date Program
- Aid-In-Construction Payments
- Public Record Access
- Selected Due Date for FTTH AMR Customers
- Customer Payment Distribution
- Safeguarding Confidential Information on Removable Storage Media
- Identity Theft Prevention Programm (ITPP)
