ENERGY
Powering Your Home
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billing & payments
Your Account, Your Way
- Levelized Billing – Helps you avoid seasonal spikes in your electric bill by averaging your monthly costs over the year, providing a more predictable payment amount.
- Auto-Pay – Enroll in autopay to have your monthly payment automatically debited from your account, eliminating the need to manually pay and avoiding late fees.
- Power-to-Go – Prepaid electric billing allows you to pay for your electricity before you use it, giving you greater control over your energy costs. Simply add funds to your account, and your usage is deducted daily.
- Paperless Billing – Tired of paper clutter? Paperless billing makes it super easy to view and pay your bill online.
payment assistance
Need Some Help?
We understand that there may be times when paying your electric bill becomes a challenge. We’re here to help. Explore our payment assistance options and partner programs to find options that may provide support during difficult times.
Just need a little more time? See if you qualify for a payment arrangement.
understand your bill
Curious about your electric bill? We’ve got you covered.
- Kilowatt Hours – The power it takes to run a 100-watt bulb for 10 hours. Think of a kilowatt-hour (kWh) as the ‘amount’ of electricity you use, like gallons of gas for your car.
- Total Fuel Cost – Simply stated, this is the cost of the ‘ingredients’ we use to make your electricity. The coal and natural gas TVA uses to generate electricity.
- Increased Usage – Your AC and heater have to work harder to keep your house comfortable when the weather is extreme, and that uses more electricity.
- Efficient Operations – Our commitment is to provide reliable energy at rates that remain lower than the national average through efficient operations.
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