Voice - CDE Lightband - CDE Lightband

CDE Lightband

Business Voice

CDE Lightband’s fiber optic technology allows our business community the opportunity to excel. Our digital television, Gigabit internet, and voice over IP Voice services are delivered on Clarksville’s only 100% fiber optic network. CDE Lightband is proud to provide our business customers with direct access to our local sales and support team 24/7. Contact us today to see how being Fiber Fast can improve your business.

VoIP, voice over internet protocol, Voice service allows the utilization of CDE Lightband’s robust Fiber Fast network to speak to the world.

The service comes standard with advanced calling features. The perk of CDE Lightband’s Voice service is the convenient, online voice portal which allows you to maintain your Voice service from anywhere with internet access. This cost effective solution will provide the reliability that your business demands.

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CDE Lightband provides robust voice service with extra features for business

e911 Service

Local emergency operator assistance.
Distinctive Alert/Ringing

Assign a different call ringtone for different features.
Calling Line ID

Offers the capability for the outgoing number to be revealed or blocked by the employee.
Call Park

Enables users to hold a call and retrieve it from another station within a group.
Call Pickup

Enables a defined user to answer any ringing line within their pick-up group
Extension Dialing

Using a 2 to 6 digit extension, users can call coworkers within their company regardless of location.
Sequential Ring

Allows users to have up to five Voice numbers ring in a specified sequence, so they never miss a call.
Anonymous Call Rejection

Enables a user to reject calls from anonymous parties.
Call Logs

Displays records of the user’s most recent incoming, missed, and outgoing calls and allows the user to click-to-dial any number on the logs.
Directed Call Pick-up & Barge-in

A user (with permission) to answer or barge-in on a call directed to another phone in their group.
Line Status Monitoring

Enables a user to monitor the call status (idle, ringing, busy, or on hold) of another user within the company sharing the same line. *Only available with certain phones.
Simultaneous Ring

Enables users to have incoming calls ring up to ten Voice numbers or extensions at the same time, allowing them to handle incoming calls more efficiently.
Remote Office

Lets users place and receive calls from any phone as if they were in the office, avoiding long distance fees and hotel calling surcharges.
Consultation Hold

Lets employees put a caller on hold, call a third party, hang up and resume the conversation with the caller. Users can also execute this from the web call manager or toolbar.
Find me / Follow me

Allows users to define call treatments – how incoming calls are routed or forwarded for individuals or groups of inbound callers – ensuring that important calls are not missed. Includes Simultaneous and Sequential Ring (listed below).

Call our Business Sales Team Today

Find the best voice solutions for your business.

931-553-7333 or business.sales@cdelightband.com

PRI and SIP Trunk

Need multiple Voice lines, but worried about the cost? CDE Lightband’s PRI and SIP Trunk options allow you to do more for less. Your technical phone vendor will be your best resource to determine if your phone system can support this service. Knowing if a call path solution works could mean even more savings for your business.

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